Writing on coaching, dealership performance, and what AI should look like on a real floor. New articles publish here first.
The guardian's story, as promised. The system that watches A.D.A.M. around the clock: the case she closed while everyone slept, and the day she caught us breaking a promise nobody knew we had broken.
Read the article → August 13, 2026A supplement to the seriesWhat happened when we pointed A.D.A.M. at ourselves, and how the coach and our Performance Agents now work as one team. The coach did not spare the founder.
Read the article → August 11, 2026Third in the seriesYour best store proves what is possible. Your group average proves what is repeatable. The gap between those two numbers is the most expensive thing you own.
Read the article → July 23, 2026First in a seriesWhy we built A.D.A.M., what it does that nothing else does, and the discipline underneath it. The floor does not have a data problem. It has a coaching problem.
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