TelicX  /  Glossary  /  Doc fee
Dealership KPI glossary

Doc fee

A doc fee is the documentation fee a store charges on a deal for preparing and processing the paperwork: the contract, the title work, the registration. Where a state regulates it, the ceiling is set by law; where it does not, the store sets it. On the statement it typically lands as additional income, with the credit going to the administrative expense account it exists to offset.

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How it is computed

There is no formula; it is a fixed amount on the buyer's order, disclosed on the deal. The reading question is where it lands: typically as additional income on the statement, credited against administrative expense, which is the cost of the paperwork it pays for. It is not front gross and it is not F&I gross, and a store that books it into either department has moved income out of the place the statement expects it.

Why it matters

On a volume store it is real money. A fee of a few hundred dollars across a few hundred deals a month is a department's worth of income, and where it lands changes how every department reads.

It is a disclosure item. Whatever a store charges, the charge has to be shown, and in some states it has to be shown in advertising. That is a question for counsel in every state the store sells in, and this page is not that answer.

How operators read it

Questions people ask

Is the doc fee negotiable?

That is a store policy question and, in some states, a legal one. Many stores charge the same fee on every deal as a matter of policy and disclose it that way.

Does the doc fee count in PVR?

No. PVR is product gross and reserve. The doc fee is additional income against administrative expense, and a doc fee inside PVR inflates the office by exactly that amount.

Read it with the numbers it moves

This is vocabulary, not a measure A.D.A.M. computes: it changes how the store books and reads the numbers he does compute. Front gross per unit, PVR, and net to gross all shift with it, which is why it is defined here. What an AI advisor should do, and refuse to do.