TelicX  /  Glossary  /  Reconditioning cost
Dealership KPI glossary

Reconditioning cost

Reconditioning cost is everything the store spends on a used unit between acquisition and the front line: mechanical, cosmetic, tires, detail, and the internal labor the shop billed for it. It is the part of a used car's cost that is decided after the car is bought.

From TelicX ·

How it is computed

Add every dollar spent on the unit after acquisition and before it is listed, including internal repair orders at whatever rate the store charges itself. That is recon cost per unit. Compare it to the recon estimate made at appraisal; the difference, unit by unit and by appraiser, is the recon gap.

Why it matters

It is the cost that turns a good buy into a bad one. A trade appraised with five hundred dollars of recon in mind that needed two thousand did not become a worse car; it became a worse buy, and the appraisal is where the fix lives.

It is also internal revenue for the shop, which is why the rate the store charges itself matters. A high internal rate makes the shop look strong and the used department look weak, and the dealer sees both sides on one statement.

How operators read it

Questions people ask

What internal labor rate should recon be billed at?

That is a house decision, and the honest answer is that it moves gross between departments rather than creating it. Pick a rate, keep it, and read both departments knowing what it does.

Should recon be capitalized into the unit cost?

For pricing decisions, always: the unit's cost is what the store has in it. For the statement, follow the store's accounting policy and keep it consistent.

How A.D.A.M. reads it

A.D.A.M. reads reconditioning cost per unit on the used lane and, where the appraisal carried a recon estimate, computes the gap between the estimate and the actual by VIN. He reads it beside the numbers it trades against, names what the gap is worth, and leaves the decision where it belongs. What an AI advisor should do, and refuse to do.