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Dealership KPI glossary

Net profit margin

Net profit margin is net profit as a share of total sales: what is left after every expense, divided by everything the store sold. It is the number an outsider uses to compare businesses; it is not the number an operator uses to run one, because sales in a dealership are mostly the cost of the cars.

From TelicX ·

How it is computed

Take net profit for the period. Divide by total sales for the same period, every department included. Multiply by one hundred. A store that sold forty million dollars and netted one million has a two and a half percent margin.

Why it matters

It is the number lenders, buyers, and manufacturers quote, so the dealer should know it and know why it looks the way it does.

It is also the number that makes a dealership look thin to anyone from another industry, because the vehicle cost runs through sales. The operator's answer is net to gross, which strips the cars out and shows the business the store actually runs.

How operators read it

Questions people ask

What is the difference between net profit margin and net to gross?

Margin divides net by sales, which includes the cost of every vehicle sold. Net to gross divides net by gross profit, which is the part the store earned. Operators steer by the second; the first is for comparing to the outside world.

Why is a dealership's margin low compared to other businesses?

Because a car that sells for forty thousand dollars and cost thirty-eight runs through sales at forty thousand. The two thousand of gross is the business; the thirty-eight is pass-through. Margin counts the pass-through.

How A.D.A.M. reads it

A.D.A.M. computes net profit as a percent of sales from the financial statement for owner-tier seats, beside the operating proxy every seat may see, and reads it alongside net to gross rather than alone. He reads it beside the numbers it trades against, names what the gap is worth, and leaves the decision where it belongs. What an AI advisor should do, and refuse to do.